Terms of Use


If you visit, use, or shop at the site or any future site operated by us, you accept these
Terms and Conditions. In addition, when you use any current or future services of the
company or visit or purchase from any business affiliated with the company or
third-party vendors, whether or not included in the site, you also will be subject to the
guidelines and conditions applicable to such service or merchant. If these conditions
are inconsistent with such guidelines and conditions, such guidelines and conditions
will control.

By subscribing to or using any of our products or services, you agree that you have read,
understood, and are bound by the Terms and Conditions, regardless of how you
subscribe to or use our products or services. If you do not want to be bound by the
terms, you must not subscribe to or use our services.

ORDERS and PAYMENTS

a. All orders must be placed through our official communication channels.
b. Payment terms will be agreed upon before order confirmation.
c. We reserve the right to cancel orders due to non-payment or other valid business reasons.

RETURNS AND REFUNDS

a. We accept returns for damaged or defective products within three (3) days of delivery.
b. To qualify for a return, the item must be unused and in its original packaging.
c. Customers must notify us of any defects or damages within the stated period by providing proof (e.g., photos).
d. Approved returns will be replaced with a similar product or refunded at our discretion.
e. Returns due to customer error, including incorrect orders, are not accepted.

Shipping and Delivery

a. We offer free delivery for all wholesale orders within Kampala.
b. Delivery times will be communicated upon order confirmation.
c. The customer is responsible for ensuring that the delivery address is accurate and accessible.
d. If delivery is unsuccessful due to incorrect details provided by the customer, additional arrangements must be made at the customer’s cost.

PRODUCT QUALITY and LIABILITY

a. We ensure that all our products meet quality standards before dispatch.
b. We are not liable for any misuse of our products leading to damages or injuries.
c. Customers must use our toys according to safety guidelines.

PRICING AND DISCOUNTS

a. Prices are subject to change without prior notice.
b. Discounts may be available based on order quantity and prior agreements.

GOVERNING LAW

These Terms and Conditions shall be governed by the laws of Uganda. Any disputes shall be settled amicably or referred to a competent court.

Privacy Policy

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

CONTACT FORM

If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.

CONTACT INFORMATION

For inquiries, returns, or complaints, please contact us at:

TOY TREASURE
Shop no. 15, Jesco House,
Nabugabo Rd,(Kikuubo)

(+256) 744878951
(+256) 767544987

admin@toytreasureafrica@gmail.com
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